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Out of Hours

What to do when the surgery is closed

When the Practice is closed and you require URGENT medical assistance, please dial 111 from any landline or mobile phone. 111 is the new, free, NHS service, helping to direct patients to the most appropriate medical care for their problem.

GP Hubs

From April 2017, three ‘GP Hubs’ will open across the borough to treat children and adults with urgent care needs.  The new ‘Hubs’ will be open for longer hours every day, and will offer more services to treat both minor injuries and minor illnesses.

People should call NHS 111 for an assessment to book an urgent appointment at a GP Hub.  The hubs also offer walk-in services, but the NHS is encouraging people to ‘phone before you go’ to make sure they access the most appropriate service for them.

NHS 111 is staffed by highly-trained health advisors to direct people to the best medical care depending on their symptoms – including the GP Hubs where appropriate. NHS 111 is available 24 hours a day and is free to call from landlines or mobiles.

Appointments at any of the new GP Hubs will be available to people living and working in Croydon if they are unable to get an appointment with their own GP.

Click here for the letter for further information Urgent Care.

The Croydon GP Hubs website provides details of what type of conditions are able to be seen at the GP Hubs:

For self care and self management either download the free “Health Help Now” App or visit the website

Minor Injuries Unit

The Minor Injuries Unit, run by Croydon University Hospital NHS Trust, is a nurse-led walk-in NHS clinic. They have experieinced A & E nurses who have had special training in looking after adults and children with a variety of minor injuries. Anyone can use the service and you do not have to make an appointment.

The unit can be found close to the New Addington Tram Terminus at;
Parkway Health Centre
New Addington

Telephone 020 8251 7225
Their opening hours are Monday to Friday (including Bank Holidays) 2.00pm to 9.00pm, and on Saturday and Sunday from 12 noon to 9.00pm.

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