We have a range of appointment times during the morning and afternoon, Monday to Friday. Our appointments are for ten minute consultations. An appointment is for one person only. When another family member needs a consultation (even for identical conditions) please make a separate appointment. You should accompany children under the age of 16 when they need to visit a doctor.
Waiting time at reception will be kept to a minimum. On arrival at the surgery you will be informed of any unexpected delays to your booked appointment. Please be prompt for your appointment and be patient - most delays will be due to an emergency. On weekdays, wherever possible, patients with urgent problems will be able to consult a doctor or nurse within 24 hours on request.
Wherever possible we will provide the facility for confidential conversations between patients and the reception staff. People involved will give you their names and ensure that you know how to contact them.
Text message reminder service
The surgery are able to contact you by mobile text message to remind you of your appointment date and time. Please provide reception with your up to date contact details.
Please ring and cancel your appointment should you no longer need it. There is a huge amount of wasted GP and nurse time where people have not turned up for their booked appointments. We do not mind if you have to cancel your appointment, just please let us know so that your appointment may be given to someone else who needs it.